Legal

Payment Policies

PromptMotion · payments processed by PayHere

These policies govern all transactions made through PromptMotion. By subscribing you agree to the terms below.

Subscription Plans

PromptMotion offers monthly subscription plans (Free, Starter, Creator, and Studio). Payments are processed securely through PayHere.

Cancellations

You may cancel your subscription at any time from your account settings. Upon cancellation, your subscription remains active until the end of the current billing period. You will not be charged for subsequent billing periods.

Refunds

Monthly subscription fees are non-refundable once charged.

If you experience technical issues that prevent you from using the service, contact us at support@promptmotion.cc within 7 days of the charge and we will review your case individually.

Approved refunds are processed within 7–10 business days to the original payment method.

Non-Refundable Items

  • Partial months of service after cancellation mid-cycle
  • Unused AI credits
  • Plan downgrades mid-cycle

Contact

For refund requests or billing questions, email support@promptmotion.cc.

These policies govern all transactions made through PromptMotion. By subscribing you agree to the terms below.

Last updated: May 2026

Information We Collect

  • Personal information (name, email address) when you register
  • Payment information processed securely by PayHere — we do not store card details
  • Usage data: AI credit consumption, job history, and in-app activity

How We Use Your Information

  • To provide and improve the PromptMotion service
  • To process payments via PayHere
  • To send service-related notifications (billing confirmations, credit alerts)
  • To comply with applicable legal obligations

Information Sharing

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

  • PayHere for secure payment processing
  • Cloud infrastructure providers for service hosting
  • When required by law or valid legal process

Security

We implement industry-standard security measures to protect your data. All payment transactions are encrypted and handled by PayHere — we never receive or store your raw card information.

Cookies

We use cookies to maintain your session and improve your experience. You may disable cookies in your browser settings, though some features may not function correctly.

Changes to This Policy

We reserve the right to update this privacy policy at any time. Changes will be posted on this page with an updated date.

Contact

For privacy-related inquiries, email support@promptmotion.cc.

These policies govern all transactions made through PromptMotion. By subscribing you agree to the terms below.

Last updated: May 2026

Acceptance of Terms

By accessing or using PromptMotion you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use of the service.

Service Description

PromptMotion provides AI-powered tools for social media content creation, video analysis, and post generation. Features and limits vary by subscription tier.

Subscription and Payment

  • Subscriptions are billed monthly in advance
  • Payments are processed through PayHere
  • Prices are as displayed on the pricing page and subject to change with 30 days' notice
  • By subscribing, you authorize PromptMotion to charge your payment method on a recurring monthly basis until cancellation

AI Credits

  • AI credits are allocated monthly based on your subscription tier
  • Unused credits do not roll over to the following month
  • Credits are consumed by AI-powered features such as video analysis and scenario generation

Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose
  • Attempt to reverse-engineer or scrape the platform
  • Share account credentials with unauthorized users
  • Interfere with or disrupt the service or servers

Intellectual Property

Content you generate using PromptMotion remains your property. PromptMotion retains all rights to the underlying platform, AI models, and proprietary technology.

Limitation of Liability

PromptMotion is provided "as is" without warranties of any kind. We are not liable for indirect, incidental, or consequential damages arising from your use of the service, including data loss or loss of profits.

Termination

We reserve the right to suspend or terminate accounts that violate these terms, with or without prior notice.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the service after changes are posted constitutes acceptance of the updated terms.

Governing Law

These terms are governed by the laws of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

Contact

For questions about these terms, email support@promptmotion.cc.